Tag Archives: whm error smtp error

Error when enabling SMTP Restrictions – cPanel/WHM

SMTP restrictions prevent users from bypassing your mail server to send mail.
This feature allows you to configure your server so that the mail
transport agent (MTA), Mailman mailing list software, and root user
are the only accounts able to connect to remote SMTP servers.

Enable from WHM as :

Home >> Security Center >> SMTP Restrictions

When doing so, do you face this error ?

An error occurred attempting to update this setting.
The SMTP restriction is disabled.

When trying to do it from backend,

# /scripts/smtpmailgidonly on

SMTP Mail protection has been disabled. All users may make smtp connections.
There was a problem setting up iptables. You either have an older kernel or a
broken iptables install, or ipt_owner could not be loaded.

In Most cases, the required iptables module, ‘ipt_owner’ would be disabled.
You can confirm it by running # /etc/csf/csftest.pl

If your’s is a VPS, ask the provider to enable it for you, or if
you manage your server, enable it using the command :

# modprobe ipt_owner